Privacy Policy

Heartwist (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating app, Heartwist (the “App”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect
We collect the following types of information:

1.1 Personal Information

Email Address: Required for account creation and communication purposes.
Personal Details: Includes your name, age, gender, location, preferences, and other profile details you provide.
1.2 Multimedia Data

Photos: You may upload photos to create or update your profile.
Videos: You may upload videos to enhance your profile and user interactions.
Audio: We collect audio from voice messages or audio interactions within the app.
1.3 Usage Data

App Interaction Information: We collect details about how you use the app, including the features you interact with, the people you match with, and messaging data.
1.4 Device Information

Device Data: This includes your IP address, browser type, operating system, and device identifiers to help us optimize the app for your device.
2. How We Use Your Information
We use the information we collect in the following ways:

To Provide and Manage the App: Including creating and managing your profile, facilitating matches, and improving the user experience.
To Communicate with You: Sending account-related messages, updates, and security notifications.
For Marketing Purposes: We may use your email address to send promotional offers or new features, subject to your consent.
To Improve Our Services: Analyzing usage data to improve the app and develop new features.
For Security and Fraud Prevention: Ensuring the safety and security of our users by monitoring suspicious activity.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

Third-Party Service Providers: For hosting, data storage, and app maintenance purposes.
Legal Obligations: If required by law or to protect our legal rights or the rights of others.
Other Users: The personal details, photos, videos, and audio you upload may be visible to other users in the app based on your privacy settings.
4. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request the correction or deletion of your personal data.
Opt-out of marketing communications.
You can exercise these rights by contacting us at [Insert Contact Information].

6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. When your data is no longer required, we will securely delete or anonymize it.

7. Updates to This Policy
We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by email or through the app. Continued use of the app following such changes will constitute your agreement to the revised policy.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Address:
Street No. 4, Ashok Nagar,
Etawah, Uttar Pradesh, 206001, India
Email: contact@heartwist.in